Online Banking Outage - Westpac One

Incident Report for Westpac New Zealand

Resolved

This issue has now been resolved and all services are back running normally. Thanks to everyone again for your patience.

Posted Aug 02, 2018 - 22:38 NZST

Update

The technical team continue to investigate, we will update as soon as more information is available

Posted Aug 02, 2018 - 22:11 NZST

Update

We are continuing to investigate this issue.

Posted Aug 02, 2018 - 21:14 NZST

Update

Our team is working hard to resolve the issue, we will update you again soon.

Posted Aug 02, 2018 - 21:05 NZST

Update

We are continuing to investigate this issue, we apologize for the continued inconvenience

Posted Aug 02, 2018 - 20:39 NZST

Investigating

Our Westpac One Online Banking service is currently unavailable.

Our team is working hard to resolve this and we will update you again soon.

Thank you for your patience and we apologise for any inconvenience.

Posted Aug 02, 2018 - 19:57 NZST

This incident affected: Online Channels (Westpac One - (Browser), Westpac One - (Mobile App - iOS), Westpac One - (Mobile App - Android)).