All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) Operational
Westpac One - (Mobile App - iOS) Operational
Westpac One - (Mobile App - Android) Operational
Westpac One Business Operational
90 days ago
100.0 % uptime
Today
Business Online Banking Operational
Corporate Online Operational
Online Banking Text Alert Notifications Operational
CashNav Operational
90 days ago
100.0 % uptime
Today
Apple Pay (iOS devices) Operational
90 days ago
100.0 % uptime
Today
Google Pay (Android devices) Operational
90 days ago
100.0 % uptime
Today
Credit Card Services Operational
Payment Services Operational
Westpac NZ Website Operational
Phone Banking Operational
Contact Centre Operational
Westpac Branches Operational
ATMs Operational
90 days ago
99.57 % uptime
Today
Emergency Incident Operational
Open Banking - Account Information Operational
90 days ago
100.0 % uptime
Today
Accounts Operational
90 days ago
100.0 % uptime
Today
Balances Operational
90 days ago
100.0 % uptime
Today
Party Operational
90 days ago
100.0 % uptime
Today
Statements Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Open Banking - Payment Initiation Operational
90 days ago
100.0 % uptime
Today
Domestic Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance Sep 6, 2026 01:30-07:00 NZST

We will be undergoing scheduled maintenance during this time.
Posted on Sep 02, 2026 - 11:40 NZST

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 17:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 13:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 3, 11:15 NZST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - This incident has been resolved.
Sep 1, 11:10 NZST
Identified - Some customers are experiencing difficulties logging in to Westpac One digital banking.

We apologise for the inconvenience and are looking into the issue with urgency.

Sep 1, 10:34 NZST
Resolved - This incident has been resolved.
Sep 1, 10:29 NZST
Update - Payments issues from last week have been resolved and balances are correct. If you have any residual issues with your accounts or timelines, please call us on 0800 400 600 for individual support. We apologise for any disruption this has caused.
Aug 24, 12:50 NZST
Identified - Technical payment issues from earlier this week have been resolved. If you have any residual issues with your accounts please call us on 0800 400 600 for individual support. We apologise for any disruption this has caused.
Aug 21, 16:59 NZST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.