All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
Westpac One   ? Operational
Mobile Internet Banking (iOS) & Android   ? Operational
Online Banking Text Alert Notifications   ? Operational
Business Online Banking   ? Operational
Corporate Online   ? Operational
Credit Card Services   ? Operational
Payment Services   ? Operational
Westpac NZ Website   ? Operational
Phone Banking   ? Operational
Contact Centre   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 25, 2018

No incidents reported today.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018
Resolved - The issues affecting phone and email connectivity with our contact centre have been resolved. Our contact centre will reopen in the morning. We greatly appreciate your patience.
Apr 19, 00:04 NZST
Update - We are continuing to work to fix the problems that are causing our contact centre to be unavailable. Thank you for your patience. Online and mobile banking are working normally.
Apr 18, 22:02 NZST
Update - Please note, online and mobile banking are not affected by this issue. It relates only to phone banking and calls to our contact centre. Thank you.
Apr 18, 20:26 NZST
Investigating - We are experiencing a problem with our phone banking system at present. This means you will not be able to get through to our contact centre. We are urgently investigating and will update this page as soon as we know more. We do apologise for any trouble this is causing and hope to resolve the issue as soon as possible. Thank you.
Apr 18, 20:20 NZST
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.