Identified - Our Kilbirnie branch will be closed on Friday 22 March from 1pm-2pm so that staff can attend a ceremony at the Kilbirnie Mosque. Thank you for your understanding.
Mar 19, 16:01 NZDT

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Westpac Pay (Android Mobile Payments) ? Operational
Online Banking Text Alert Notifications ? Operational
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Partial Outage
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 21, 2019

No incidents reported today.

Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - This incident has been resolved.
Mar 19, 15:42 NZDT
Update - All of our Christchurch branches are open again today, however staff numbers may be reduced in some locations. We appreciate your patience and understanding.
Mar 18, 09:19 NZDT
Update - Our Riccarton branch is open again today for its normally scheduled Sunday hours - 10am to 4pm.
Mar 17, 09:11 NZDT
Update - Our Riccarton branch will reopen on Sunday. Thank you for your understanding during the closure of our branches in Christchurch.
Mar 16, 17:24 NZDT
Identified - Due to the events in Christchurch some processing of payments, including branch deposits, withdrawals and cheque transactions, has been delayed. All transactions will be processed on Monday.
Branches in Hornby, Riccarton and The Palms are closed on Saturday.
Thank you for your understanding.
Mar 16, 12:31 NZDT
Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.