All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Westpac Pay (Android Mobile Payments) ? Operational
Online Banking Text Alert Notifications ? Operational
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 30, 2020

No incidents reported today.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Planned outages to Westpac One and Westpac website
Resolved - This incident has been resolved.
Mar 26, 07:30 NZDT
Investigating - There will be a few brief planned outages to Westpac One internet banking and the Westpac website in the early hours of Thursday morning (approximately 1am to 5am). The outages are scheduled to last less than five minutes. We apologise for any inconvenience.
Mar 25, 21:08 NZDT
Mar 25, 2020
Scheduled outage between 1am and 3am Wednesday morning
Resolved - This incident has been resolved.
Mar 25, 07:20 NZDT
Investigating - There will be a brief planned outage to Westpac One internet banking and the Westpac website in the early hours of Wednesday morning (approximately 1am to 3am). The outage is scheduled to last less than five minutes. We apologise for any inconvenience.
Mar 24, 21:34 NZDT
Mar 23, 2020
0800 numbers outage
Resolved - This incident has been resolved.
Mar 23, 17:52 NZDT
Identified - Some customers are currently experiencing difficulty connecting with us via our 0800 numbers. We understand this is an external issue and we're working with providers to get this fixed.
Mar 23, 15:06 NZDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

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