All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Westpac Pay (Android Mobile Payments) ? Operational
Online Banking Text Alert Notifications ? Operational
CashNav ? Operational
90 days ago
100.0 % uptime
Today
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
Emergency Incident ? Operational
ATMs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - This incident has been resolved.
Jun 17, 17:49 NZST
Update - We are continuing to investigate this issue.
Jun 17, 17:46 NZST
Investigating - Some customers are currently having difficulty accessing Westpac One online banking.

Tech teams are working to fix the issue. We apologise for the inconvenience.
Jun 17, 16:56 NZST
Jun 16, 2021

No incidents reported.

Jun 15, 2021
Resolved - This incident has been resolved.
Jun 15, 12:40 NZST
Update - UPDATE: Most of these payments have now cleared. However, a small number of customers will see the funds in their account but won’t be able to access them. We’re working to make these funds available as soon as possible.
Jun 15, 09:25 NZST
Identified - A technical issue at BNZ has delayed some payments from their accounts to other banks made prior to 1.15pm today. BNZ is working to process the affected payments. This issue does not affect payments made between Westpac and other banks. We will keep you updated.
Jun 14, 16:28 NZST
Jun 14, 2021
Completed - The scheduled maintenance has been completed.
Jun 14, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:00 NZST
Scheduled - Due to planned maintenance, the following services will be unavailable for periods in the early hours of Monday 14th June:

Westpac One
Business Online Banking
Westpac One Business
Corporate Online
Westpac Mobile Applications eg Westpac Pay, CashNav & Westpac One
Phone Banking
Jun 8, 10:28 NZST
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.