All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Uptime over the past 90 days. View historical uptime.
Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Online Banking Text Alert Notifications ? Operational
CashNav ? Operational
90 days ago
100.0 % uptime
Today
Apple Pay (iOS devices) Operational
90 days ago
100.0 % uptime
Today
Google Pay (Android devices) Operational
90 days ago
100.0 % uptime
Today
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
ATMs Operational
90 days ago
100.0 % uptime
Today
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
KiwiSaver unavailable in Westpac One Dec 2, 2023 11:00 - Dec 3, 2023 00:00 NZDT
Due to planned maintenance, KiwiSaver information will be unavailable in Westpac One Online Banking. between 11am and11.59pm on Saturday December 2. We apologise for any inconvenience.
Posted on Nov 21, 2023 - 14:10 NZDT
Reduced service due to planned maintenance Dec 3, 2023 02:00-05:00 NZDT
We’ll be undertaking system maintenance in the early hours of Sunday morning. There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.

We apologise in advance for any inconvenience.
Posted on Nov 29, 2023 - 12:22 NZDT
Past Incidents
Nov 30, 2023

No incidents reported today.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023
Reduced service due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 02:00 NZDT
Scheduled - We’ll be undertaking system maintenance in the early hours of Sunday morning. There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.

We apologise in advance for any inconvenience.
Nov 24, 10:20 NZDT
Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023
Websites unavailable
Completed - The scheduled maintenance has been completed.
Nov 20, 05:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 02:02 NZDT
Scheduled - We're undertaking system maintenance on Monday 20 November between 2am and 5am. The following websites will be unavailable:
- westpac.co.nz
- westpaccurrencycard.co.nz
- chopperappeal.co.nz

Westpac One online banking will still be available. We apologise for any inconvenience.
Nov 17, 10:42 NZDT
Nov 19, 2023
Reduced service due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 02:00 NZDT
Scheduled - We’ll be undertaking system maintenance in the early hours of Sunday morning. There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.

We apologise in advance for any inconvenience.
Nov 17, 10:33 NZDT
Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

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