Identified - Due to the global Microsoft Outlook outage, some processes are taking longer than usual or may be unavailable. Branches are open and digital banking is unaffected. If you have an urgent matter you need help with, please do not email - call our Contact Centre on 0800 400 600. Thank you for your patience as we work through this issue.
Nov 13, 2026 - 11:49 NZDT
Nov 13, 2026 - 11:49 NZDT
About This Site
We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.
Online Channels
Operational
Westpac One - (Browser)
Operational
Westpac One - (Mobile App - iOS)
Operational
Westpac One - (Mobile App - Android)
Operational
Westpac One Business
Operational
Business Online Banking
Operational
Corporate Online
Operational
Online Banking Text Alert Notifications
Operational
CashNav
Operational
Apple Pay (iOS devices)
Operational
Google Pay (Android devices)
Operational
Credit Card Services
Operational
Payment Services
Operational
Westpac NZ Website
Operational
Phone Banking
Operational
Contact Centre
Operational
Westpac Branches
Operational
ATMs
Operational
Emergency Incident
Operational
Open Banking - Account Information
Operational
Accounts
Operational
Balances
Operational
Party
Operational
Statements
Operational
Transactions
Operational
Open Banking - Payment Initiation
Operational
Domestic Payments
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.