All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Uptime over the past 90 days. View historical uptime.
Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) Operational
Westpac One - (Mobile App - iOS) Operational
Westpac One - (Mobile App - Android) Operational
Westpac One Business Operational
90 days ago
100.0 % uptime
Today
Business Online Banking Operational
Corporate Online Operational
Online Banking Text Alert Notifications Operational
CashNav Operational
90 days ago
100.0 % uptime
Today
Apple Pay (iOS devices) Operational
90 days ago
100.0 % uptime
Today
Google Pay (Android devices) Operational
90 days ago
100.0 % uptime
Today
Credit Card Services Operational
Payment Services Operational
Westpac NZ Website Operational
Phone Banking Operational
Contact Centre Operational
Westpac Branches Operational
ATMs Operational
90 days ago
100.0 % uptime
Today
Emergency Incident Operational
Open Banking - Account Information Operational
90 days ago
100.0 % uptime
Today
Accounts Operational
90 days ago
100.0 % uptime
Today
Balances Operational
90 days ago
100.0 % uptime
Today
Party Operational
90 days ago
100.0 % uptime
Today
Statements Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Open Banking - Payment Initiation Operational
90 days ago
100.0 % uptime
Today
Domestic Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Payments delay due to system upgrade
Completed - The scheduled maintenance has been completed.
May 10, 18:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 23:30 NZST
Scheduled - Due to an industry-wide systems maintenance, some payments made between 11.30pm Saturday and 5pm Sunday will be delayed.

Automatic payments, direct debits, bill payments and direct credits between Westpac and other banks will leave accounts immediately but will process and appear in destination accounts on Sunday evening, after 5pm.

Card payments and transfers between Westpac accounts will continue as normal.

We apologise for the inconvenience.
Apr 24, 13:23 NZST
Reduced service due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 10, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 01:00 NZST
Scheduled - We’ll be undertaking system maintenance in the early hours of Sunday morning.

There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.

If you are planning to be out and about at this time, it may be a good idea to withdraw some cash ahead of time.

We apologise in advance for any inconvenience.
May 9, 14:06 NZST
May 9, 2026
Reduced service due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 9, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:00 NZST
Scheduled - We’ll be undertaking system maintenance in the early hours of Sunday morning.

There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.

If you are planning to be out and about at this time, it may be a good idea to withdraw some cash ahead of time.

We apologise in advance for any inconvenience.
May 8, 13:05 NZST
May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026
Reduced service due to systems maintenance
Completed - The scheduled maintenance has been completed.
May 3, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 02:00 NZST
Scheduled - Hi all, we’ll be undertaking system maintenance in the early hours of Sunday morning.
There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.
If you are planning to be out and about at this time, it may be a good idea to withdraw some cash ahead of time.
We apologise in advance for any inconvenience.
Apr 30, 14:41 NZST
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

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