All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Online Banking Text Alert Notifications ? Operational
CashNav ? Operational
90 days ago
100.0 % uptime
Today
Apple Pay (iOS devices) Operational
90 days ago
100.0 % uptime
Today
Google Pay (Android devices) Operational
90 days ago
100.0 % uptime
Today
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
ATMs Operational
90 days ago
100.0 % uptime
Today
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 19:49 NZST
Monitoring - Due to a technical issue with obtaining rates, some international payments are unable to be completed at the moment. We are working on resolving the issue as soon as possible.
Apr 11, 19:04 NZST
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Resolved - This incident has been resolved.
Apr 8, 08:17 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 22:07 NZST
Identified - We’re aware of an issue in which a small number of customers may see recent card transactions duplicated, affecting account balances. Our tech teams are implementing a fix and we expect to correct this overnight Sunday.

We sincerely apologise for any inconvenience. If this situation applies to you and you have any concerns, please call our Contact Centre on 0800 400 600.

Apr 7, 15:53 NZST
Apr 7, 2024
Completed - The scheduled maintenance has been completed.
Apr 7, 04:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 02:30 NZST
Scheduled - We’ll be undertaking system maintenance in the early hours of Sunday morning.

There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.

We apologise in advance for any inconvenience.

Apr 2, 14:44 NZDT
Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.