All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Westpac Pay (Android Mobile Payments) ? Operational
Online Banking Text Alert Notifications ? Operational
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020
System outage affecting foreign currency cards
Resolved - This incident has been resolved.
Jan 8, 15:51 NZDT
Identified - The issue has been identified and a fix is being implemented.
Jan 3, 14:47 NZDT
Investigating - Due to a Travelex system outage, customers are currently unable to top up their currency card or make a currency transfer via the Travelex portal.
Dec 31, 18:05 NZDT
Get Paid app unavailable
Resolved - This incident has been resolved.
Jan 8, 13:28 NZDT
Investigating - Some customers are currently unable to launch or log on to the Get Paid app. We are investigating this issue and hope to have the service restored as soon as possible. We apologise for any inconvenience.
Jan 7, 16:54 NZDT
Jan 6, 2020
Corporate Online unavailable
Resolved - This incident has been resolved.
Jan 6, 13:29 NZDT
Identified - Corporate Online is unavailable for some customers. We have identified the issue and are working to resolve it. We apologise for any inconvenience.
Jan 6, 11:30 NZDT
Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.

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