All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Uptime over the past 90 days. View historical uptime.
Online Channels Operational
Westpac One - (Browser) Operational
Westpac One - (Mobile App - iOS) Operational
Westpac One - (Mobile App - Android) Operational
Westpac One Business Operational
Business Online Banking Operational
Corporate Online Operational
Online Banking Text Alert Notifications Operational
CashNav Operational
Apple Pay (iOS devices) Operational
Google Pay (Android devices) Operational
Credit Card Services Operational
Payment Services Operational
Westpac NZ Website Operational
Phone Banking Operational
Contact Centre Operational
Westpac Branches Operational
ATMs Operational
Emergency Incident Operational
Open Banking - Account Information Operational
Accounts Operational
Balances Operational
Party Operational
Statements Operational
Transactions Operational
Open Banking - Payment Initiation Operational
Domestic Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

Card transaction duplications
Resolved - This incident has been resolved.
Nov 12, 22:59 NZDT
Identified - Due to a technical issue, a small number of credit and debit card transactions processed on Wednesday 11 November have been duplicated. We believe this was a global issue impacting our card provider that has since been contained.

We’re currently working to reverse the duplicated payments.

If you have noticed a duplication in your account, please do not attempt to correct this yourself - our tech teams will apply a fix and make sure no-one is out of pocket.

If this issue is causing you immediate financial hardship, please call us on 0800 400 600. Thank you for your patience while we resolve this and we apologise for the inconvenience.
Nov 12, 10:19 NZDT

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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