Delayed payments

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved.
Posted Jan 05, 2026 - 21:40 NZDT

Update

We are continuing to work on a fix for this issue.
Posted Jan 05, 2026 - 21:40 NZDT

Identified

We are aware that some customers are experiencing issues with delayed payments. We apologise for any inconvenience caused, and are working hard to resolve the issue as soon as possible,
Posted Jan 05, 2026 - 20:01 NZDT
This incident affected: Payment Services.