Westpac One intermittent service

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved.

Posted Sep 01, 2026 - 11:10 NZST

Identified

Some customers are experiencing difficulties logging in to Westpac One digital banking.

We apologise for the inconvenience and are looking into the issue with urgency.

Posted Sep 01, 2026 - 10:34 NZST

This incident affected: Online Channels (Westpac One - (Browser), Westpac One - (Mobile App - iOS), Westpac One - (Mobile App - Android)).