Bill payments delays

Incident Report for Westpac New Zealand

Resolved

This issue has been resolved. All payments have been sent to other banks for processing. We apologise for any inconvenience.
Posted Dec 31, 2018 - 15:08 NZDT

Update

We are continuing to investigate this issue.
Posted Dec 31, 2018 - 15:07 NZDT

Investigating

We are experiencing delays sending bill payments to other banks made over the weekend. Our tech team is working on this and hopes to have it resolved soon. We apologise for any inconvenience.
Posted Dec 31, 2018 - 13:29 NZDT
This incident affected: Payment Services.