UPDATE: This issue has been resolved and all payments have been processed into accounts. We apologise for the delay and the inconvenience.
Posted Feb 12, 2025 - 20:34 NZDT
Update
All outbound payments are flowing as normal, however a small number of inbound payments to Westpac customers are still delayed. Our tech team is working urgently to fix this and we will provide an update later this morning. We apologise for any inconvenience.
Posted Feb 12, 2025 - 06:50 NZDT
Identified
We’re aware a small number of customers are experiencing delays with inward payments.
Our tech team is urgently investigating and working to fix this. We expect to provide an update first thing tomorrow.