UPDATE: Our tech teams have implemented a fix and most customers should now be able to access Westpac One digital banking. We apologise for the inconvenience.
Posted Oct 25, 2024 - 13:13 NZDT
Update
We are continuing to investigate this issue.
Posted Oct 25, 2024 - 12:05 NZDT
Investigating
We're aware of a technical issue affecting some customers' ability to log into Westpac One digital banking.
We're urgently investigating the issue and apologise for any inconvenience.
Posted Oct 25, 2024 - 11:44 NZDT
This incident affected: Online Channels (Westpac One - (Browser), Westpac One - (Mobile App - iOS), Westpac One - (Mobile App - Android)).