Our tech team has been working on this and most customers should be able to access the app now. A few customers may have trouble logging in with fingerprint or FaceID but the PIN is working. Thank you for your patience with this tonight.
Posted Aug 14, 2019 - 21:19 NZST
Identified
Some customers are experiencing difficulty logging on to the Westpac One app. Our technology teams are working on the issue and we apologise for any inconvenience.
Westpac One remains available via a desktop/web browser.
Posted Aug 14, 2019 - 19:00 NZST
This incident affected: Online Channels (Westpac One - (Mobile App - iOS), Westpac One - (Mobile App - Android)).