Cards declining

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved.

Posted May 01, 2024 - 13:45 NZST

Investigating

We're receiving reports of some customers' EFTPOS and credit cards unexpectedly declining. Our tech teams are investigating with urgency.

We apologise for the inconvenience.

Posted May 01, 2024 - 13:30 NZST

This incident affected: Credit Card Services and Payment Services.