Contact Centre delays

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved.

Posted Aug 01, 2024 - 13:12 NZST

Investigating

We’re currently experiencing technical difficulties with our Contact Centre and wait times are longer than normal.

We’re working to urgently fix this. We apologise for the inconvenience.

Posted Aug 01, 2024 - 09:09 NZST

This incident affected: Contact Centre.