Westpac One messaging error
Incident Report for Westpac New Zealand
Resolved
This incident has been resolved.
Posted Oct 03, 2024 - 20:56 NZDT
Monitoring
Some customers have received an erroneous message via our Westpac One messaging service. Customers received a string of numbers rather than the message.

Please disregard the message – the slowness to Westpac One was because of recipients all trying to log in to read it at once.

We apologise for the inconvenience.
Posted Oct 03, 2024 - 17:12 NZDT
This incident affected: Online Channels (Westpac One - (Browser), Westpac One - (Mobile App - iOS), Westpac One - (Mobile App - Android)).