Microsoft Outlook outage

Incident Report for Westpac New Zealand

Identified

Due to the global Microsoft Outlook outage, some processes are taking longer than usual or may be unavailable. Branches are open and digital banking is unaffected. If you have an urgent matter you need help with, please do not email - call our Contact Centre on 0800 400 600. Thank you for your patience as we work through this issue.
Posted Nov 13, 2026 - 11:49 NZDT