Issue with payment text messages

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved.
Posted Jun 26, 2026 - 09:28 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 26, 2026 - 06:29 NZST

Identified

Due to a technical issue, text messages for some Westpac One security codes are currently unavailable. We're urgently working to fix this issue and apologise for the inconvenience.
Posted Jun 25, 2026 - 21:11 NZST
This incident affected: Payment Services.