Payments issues

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved.
Posted Sep 01, 2026 - 10:29 NZST

Update

Payments issues from last week have been resolved and balances are correct. If you have any residual issues with your accounts or timelines, please call us on 0800 400 600 for individual support. We apologise for any disruption this has caused.
Posted Aug 24, 2026 - 12:50 NZST

Identified

Technical payment issues from earlier this week have been resolved. If you have any residual issues with your accounts please call us on 0800 400 600 for individual support. We apologise for any disruption this has caused.
Posted Aug 21, 2026 - 16:59 NZST
This incident affected: Payment Services.