Contact centre delays
Incident Report for Westpac New Zealand
This incident has been resolved.
Posted Jul 16, 2021 - 11:06 NZST
UPDATE 10.15: We've implemented a fix and services have returned to normal, however, we are experiencing high call volumes and longer wait times may take some time to clear.
Posted Jul 16, 2021 - 10:17 NZST
We’re experiencing longer than usual wait times in our contact centre and on our phone lines due to a technical issue.
We are working hard to resolve this as soon as possible. We apologise for any inconvenience.
Posted Jul 16, 2021 - 09:21 NZST
This incident affected: Contact Centre.