UPDATE 10.15: We've implemented a fix and services have returned to normal, however, we are experiencing high call volumes and longer wait times may take some time to clear.
Posted Jul 16, 2021 - 10:17 NZST
We’re experiencing longer than usual wait times in our contact centre and on our phone lines due to a technical issue. We are working hard to resolve this as soon as possible. We apologise for any inconvenience.