Contact centre and phone line issues
Incident Report for Westpac New Zealand
This incident has been resolved.
Posted Mar 28, 2022 - 14:14 NZDT
Due to a technical issue we’re experiencing longer than usual wait times in our contact centre and on our phone lines.

Call-backs are available but if your issue is not urgent, please consider deferring your call or emailing us at

We are working hard to resolve this as soon as possible and we apologise for any inconvenience.
Posted Mar 28, 2022 - 11:28 NZDT
This incident affected: Contact Centre.