Duplicate payments

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved

Posted Sep 05, 2019 - 20:38 NZST

Investigating

Some customers have reported duplicate Direct Debit payments. This issue is being investigated and we apologise for the inconvenience. If this issue is causing hardship, please contact our Contact Centre or email us at customer_support@westpac.co.nz

Posted Sep 05, 2019 - 09:40 NZST

This incident affected: Payment Services.