Westpac One access issues

Incident Report for Westpac New Zealand

Resolved

This incident has been resolved.

Posted Jul 07, 2020 - 10:53 NZST

Identified

Tech teams have identified the issue and are working to resolve this. We apologise for any inconvenience.

Posted Jul 07, 2020 - 10:34 NZST

Investigating

Some customers are currently experiencing difficulty logging on to Westpac One online banking.

Tech teams have been engaged and are working to resolve this. We apologise for any inconvenience.

Posted Jul 07, 2020 - 09:55 NZST

This incident affected: Online Channels (Westpac One - (Browser), Westpac One - (Mobile App - iOS), Westpac One - (Mobile App - Android), Business Online Banking, Corporate Online).