Identified - We’re aware a small number of customers are experiencing delays with inward payments.

Our tech team is urgently investigating and working to fix this. We expect to provide an update first thing tomorrow.

We apologise for any inconvenience.

Feb 11, 2025 - 22:04 NZDT

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Online Banking Text Alert Notifications ? Operational
CashNav ? Operational
90 days ago
100.0 % uptime
Today
Apple Pay (iOS devices) Operational
90 days ago
100.0 % uptime
Today
Google Pay (Android devices) Operational
90 days ago
100.0 % uptime
Today
Credit Card Services ? Operational
Payment Services ? Degraded Performance
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
ATMs Operational
90 days ago
100.0 % uptime
Today
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 12, 2025

No incidents reported today.

Feb 11, 2025

Unresolved incident: Delays to some inward payments.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 15:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 09:00 NZDT
Scheduled - KiwiSaver functions in Westpac One will be unavailable between 9am and 3pm Saturday.

We apologise for the inconvenience.

Jan 20, 13:50 NZDT
Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.