All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Uptime over the past 90 days. View historical uptime.
Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Business Online Banking ? Operational
Corporate Online ? Operational
Online Banking Text Alert Notifications ? Operational
CashNav ? Operational
90 days ago
100.0 % uptime
Today
Apple Pay (iOS devices) Operational
90 days ago
100.0 % uptime
Today
Google Pay (Android devices) Operational
90 days ago
100.0 % uptime
Today
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
ATMs Operational
90 days ago
100.0 % uptime
Today
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Reduced service due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 05:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 02:00 NZDT
Scheduled - Hi all, we’ll be undertaking system maintenance in the early hours of Sunday morning.

There will be some rolling outages to internet and mobile banking (Westpac One), ATMs, phone banking, and a reduced service for some debit and credit card transactions.

We apologise in advance for any inconvenience.
Nov 15, 15:56 NZDT
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Westpac One unavailable on iPhone/iOS
Resolved - This incident has been resolved.
Nov 11, 11:22 NZDT
Investigating - Some customers are currently unable to access our Westpac One app on iPhone/iOS.

This outage appears to only be affecting iOS or iPhone users. Customers can still access Westpac One via Android devices or via a web browser.

Our tech teams are looking into this with urgency. We apologise for the inconvenience
Nov 11, 11:07 NZDT
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Westpac One unavailable
Resolved - This incident has been resolved.
Nov 7, 13:29 NZDT
Investigating - Some customers are experiencing difficulty accessing Westpac One digital banking.

Our tech team is looking into this with urgency.

We apologise for the inconvenience.
Nov 7, 13:24 NZDT
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