All Systems Operational

About This Site

We continuously monitor the status of our Westpac NZ financial applications. If there are any interruptions in service or scheduled maintenance, details will be posted here.

Uptime over the past 90 days. View historical uptime.
Online Channels Operational
90 days ago
100.0 % uptime
Today
Westpac One - (Browser) ? Operational
Westpac One - (Mobile App - iOS) ? Operational
Westpac One - (Mobile App - Android) ? Operational
Westpac One Business Operational
90 days ago
100.0 % uptime
Today
Business Online Banking ? Operational
Corporate Online ? Operational
Online Banking Text Alert Notifications ? Operational
CashNav ? Operational
90 days ago
100.0 % uptime
Today
Apple Pay (iOS devices) Operational
90 days ago
100.0 % uptime
Today
Google Pay (Android devices) Operational
90 days ago
100.0 % uptime
Today
Credit Card Services ? Operational
Payment Services ? Operational
Westpac NZ Website ? Operational
Phone Banking ? Operational
Contact Centre ? Operational
Westpac Branches ? Operational
ATMs Operational
90 days ago
100.0 % uptime
Today
Emergency Incident ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025
Payments delay due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 17:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:00 NZDT
Scheduled - Due to an industry-wide systems maintenance, some payments made between 11pm Saturday and 5pm Sunday will be delayed.

This maintenance is being conducted globally across multiple payment networks and will affect automatic payments, direct debits, bill payments and direct credits.

Payments between Westpac and other banks will leave accounts immediately but will process and appear in destination accounts on Sunday evening, after 5pm.

Transfers between Westpac accounts and use of cards at stores and ATMs will be unaffected.
Oct 16, 15:46 NZDT
Oct 18, 2025
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025
Reduced service due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 04:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 23:00 NZDT
Scheduled - We are undertaking system maintenance in the early hours of Sunday morning.

There will be some brief rolling outages to internet and mobile banking, ATMs, phone banking, and a reduced service for card transactions.

We apologise in advance for any inconvenience.
Sep 29, 15:54 NZDT
Oct 11, 2025
Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

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